A Thank You to Our Customers: Celebrating Our Success Together

Tuesday, October 1, 2024

At Lockwell, our mission has always been to make cybersecurity accessible, effective, and most importantly, human. Today, we’re taking a moment to celebrate some great news, and it’s all thanks to you, our amazing customers. Lockwell has recently been featured in GetApp's Category Leaders for Cybersecurity Software in 2024, and we've also made the Capterra shortlist for 2024, thanks to the incredible feedback and reviews from those we serve.

These achievements are not just about us—they are a testament to the trust, partnership, and support of every single one of our customers. And today, we want to say thank you.

Built on Customer Trust and Feedback

Lockwell was founded on a simple idea: that every small and mid-sized business deserves world-class cybersecurity without the complexity or the enterprise price tag. But we knew from the beginning that this journey could only succeed with one crucial ingredient: you. Your trust, your feedback, and your stories have not only inspired us, they’ve shaped our services in real and tangible ways.

Our recognitions from these trusted review platforms are proof of something we believe deeply—that the best services are built not just by listening to customers, but by inviting them into the process. From the features of our Automated Security Center to the 24/7 human support available with just a click, everything we do reflects what you’ve told us you need. You’ve helped us prioritize simplicity, empathy, and effectiveness. And for that, we are endlessly grateful.

Why These Achievements Matter

We're pleased to receive recognition from platforms like GetApp and Capterra, but what makes these acknowledgments truly meaningful is what they represent. These awards highlight excellence not only in technology but in service, experience, and community—values that are at the core of everything we do at Lockwell.

Your feedback tells us what we're doing right and where we can grow. It’s that direct, open dialogue that keeps us improving and evolving. These recognitions are as much yours as they are ours, and they are a reflection of a partnership built on shared success.

Our Philosophy: Designed by Empathy, Driven by You

Lockwell's approach has always been different from the traditional cybersecurity providers. We wanted to redefine what it means to be an MSSP (Managed Security Service Provider), focusing on affordability, accessibility, and genuine human support. From comprehensive risk assessments to proactive threat detection, every aspect of our service has been designed with small businesses in mind—because we know firsthand that protecting a business shouldn’t be intimidating or unattainable​.

We’ve heard your stories—about the fears that came with opening up digital doors, about needing cybersecurity solutions that are both sophisticated and approachable. It's why our onboarding is seamless, our contracts are flexible, and why our platform integrates effortlessly with tools like Google Workspace and Office 365. It’s about meeting you where you are and protecting what you’ve built with the care it deserves.

Celebrating This Milestone Together

Today, we celebrate these recognitions, but we also celebrate every customer who’s been part of our story—from our earliest adopters who took a leap of faith with us, to those who continually give us feedback and help us refine our approach. You are the reason we do what we do, and your success is our success.

These milestones remind us that we are more than a cybersecurity service; we are a community, rooted in shared knowledge and a commitment to digital safety for everyone. As we continue to grow, we are excited to keep building on this foundation, to keep innovating, and to keep delivering the kind of service that earns your trust every single day.

Looking Ahead: Our Promise to You

The journey doesn’t stop here. We know the cybersecurity landscape is constantly evolving, and so are we. In the months ahead, we’re looking forward to launching new features designed to make your experience even smoother and more secure. Whether it’s more accessible training resources, enhanced community initiatives, or even deeper integrations to simplify your workflows, we are committed to staying a step ahead.

And, of course, our ears are always open to you. The best ideas come from those who use our services every day, and we want you to continue being a part of this incredible journey. Whether you’ve got feedback, suggestions, or even just want to say hello, we’re here.

Thank You for Trusting Us

To our customers: thank you. Thank you for trusting us with your cybersecurity needs, for believing in a small but dedicated team aiming to make a big difference, and for being an essential part of our success. You are the reason we can celebrate these achievements today, and we’re honored to have you with us as we continue on this journey.

We can’t wait to see what we accomplish together next.

Want to stay in touch?
If you have feedback, ideas, or want to learn more about how we’re continuing to evolve, reach out to us. We’d love to hear from you, and we’re always here to help you stay secure.