Reimagining MSSP Services: How Lockwell Elevates Your Cybersecurity Strategy

Tuesday, September 3, 2024

If you’ve been exploring cybersecurity options for your business, you’ve probably come across the term MSSP—Managed Security Service Provider. Traditionally, MSSPs offer a range of security services to keep your business safe from cyber threats. But like all things in the digital world, not all MSSPs are created equal. Today, we’re going to dive into what sets Lockwell apart from your typical MSSP, and why our approach might be the perfect fit for your business.

What Does a Traditional MSSP Do?

Let’s start with the basics. A traditional MSSP is like your outsourced cybersecurity team. They provide services such as monitoring your network, responding to threats, and ensuring your systems are up to date with the latest security patches. Their goal is to protect your business from cyberattacks—something that’s increasingly important as threats evolve and become more sophisticated.

Here’s what a traditional MSSP typically offers:

  • 24/7 Monitoring: They keep an eye on your network around the clock, looking for any signs of trouble.

  • Threat Detection and Response: When a potential threat is detected, they jump into action to contain and neutralize it.

  • Vulnerability Management: They identify and fix security holes in your systems to prevent attacks.

  • Compliance Assistance: They help ensure your business meets industry-specific security regulations.

  • Incident Reporting: If something does go wrong, they provide detailed reports to help you understand what happened and how to prevent it in the future.

These services are critical, especially for businesses that don’t have the resources to manage cybersecurity in-house. But while traditional MSSPs do a great job at what they do, they often come with some limitations, especially for small businesses.

Where Traditional MSSPs Fall Short

Choosing the right cybersecurity provider is crucial, but traditional Managed Security Service Providers (MSSPs) often fall short in key areas that can significantly impact your business:

  1. High Costs and Rigid Contracts

    Traditional MSSPs typically require a substantial upfront investment, including setup fees around $10,000, and monthly fees ranging from $250 to $1,000 per user. These costs can quickly add up, making traditional MSSPs a costly option, especially for smaller businesses. Additionally, these providers often lock businesses into long-term contracts, limiting flexibility and potentially locking businesses into services that may no longer fit their needs over time.

  2. High Complexity and Resource Demands

    Managing a patchwork of third-party tools and navigating the complex service models of traditional MSSPs can be resource-intensive, requiring advanced technical expertise and significant personnel involvement. This complexity is often overwhelming for smaller businesses, which may not have the resources to effectively manage their cybersecurity needs.

  3. Complex and Fragmented Technology 

    Many traditional MSSPs rely on a patchwork of third-party tools from various vendors.  This not only complicates the setup process but also requires additional resources and technical expertise to manage effectively. For businesses with limited IT staff, this complexity can be overwhelming and result in a cumbersome, inefficient cybersecurity system.

  4. Limited Service Customization

    Traditional MSSPs typically follow a one-size-fits-all approach with limited options for customization. This rigid model can leave critical security gaps, especially for smaller businesses that need tailored solutions to address their unique challenges. Without the ability to adapt services to specific needs, businesses may find themselves overpaying for features they don’t use or lacking the protection they truly need.

  5. Delayed Support

    Support from traditional MSSPs can be fragmented due to their reliance on multiple vendors. This often leads to delays and a lack of accountability, particularly for smaller businesses that may not receive the same level of attention as larger clients. Slow, less responsive support can leave businesses exposed during critical moments.

A New Approach to MSSP Services

At Lockwell, we saw these challenges and knew there had to be a better way. That’s why we’ve reimagined what an MSSP can be—especially for small businesses that need top-notch security without the complexity and high costs.

Deep Dive into Lockwell’s Comprehensive Services

At Lockwell, our approach to cybersecurity goes beyond just providing tools and technology—we deliver a full suite of managed services that are tailored to meet the unique needs of your business. Here’s a closer look at the core services we offer, designed to give you peace of mind and ensure that your business is protected at every level.

1. Risk Assessments

Understanding your business’s unique vulnerabilities is the first step to building a robust cybersecurity strategy. Our comprehensive risk assessments identify potential threats and security gaps within your organization. We provide you with actionable insights, helping you prioritize and address the most critical risks to your business.

2. Cybersecurity Policy Creation

Navigating the complex landscape of cybersecurity regulations can be daunting, but we’re here to help. We craft NIST-compliant cybersecurity policies tailored to your business’s needs, ensuring that you meet industry standards and protect your sensitive data. Our policies are designed to be clear, actionable, and easy for your team to implement.

3. 24/7 Managed Detection and Response

Cyber threats don’t keep regular business hours, and neither do we. Our 24/7 Managed Detection and Response (MDR) service provides around-the-clock monitoring of your systems, detecting and neutralizing threats before they can impact your business. With our proprietary technology platform, we deliver rapid response times and effective threat management, so you can focus on running your business with confidence.

4. Security Awareness Training

Your employees are your first line of defense against cyber threats. We offer a comprehensive Security Awareness Training program that includes:

  • Live Quarterly Webinars: Stay informed with the latest cybersecurity best practices through interactive, expert-led sessions.

  • On-Demand Training: Employees can access training resources anytime, anywhere, ensuring they’re always up to date.

  • Testing and Assessment: After each training, we conduct quizzes and surveys to gauge understanding, followed by one-on-one coaching for those who need additional support.

  • 24/7 Resource Library: Gain access to a vast library of training materials and educational resources, available whenever your team needs them.

5. Executive Reporting

Effective cybersecurity requires transparency and regular updates. Our Executive Reporting service provides daily and monthly reports that keep you informed about your security posture. We offer insights into potential threats, system vulnerabilities, and the effectiveness of your cybersecurity strategy, helping you make informed decisions.

6. Public Communications

In the event of a security incident, clear and timely communication is crucial. We manage all public communications, from press releases to vendor and supplier notifications, ensuring your message is consistent and aligned with your cybersecurity objectives. Additionally, we help promote your NIST compliance via a custom web page, enhancing your reputation as a secure and reliable business partner.

7. Technology Deployment

Our Technology Deployment service ensures that your business has access to the best cybersecurity tools available. We handle everything from onboarding to offboarding, integrating our all-in-one technology platform seamlessly with your existing systems. This includes managing account security, network security, and device security, providing a comprehensive shield against potential threats.

8. Domain Scanning and Inventory Management

Keeping track of your digital assets is essential for maintaining a secure environment. Our Domain Scanning service identifies potential risks associated with your online presence, while our Inventory Management service keeps a detailed record of all devices and SaaS accounts in use within your organization. This allows us to ensure that every asset is secure and up-to-date, minimizing the risk of unauthorized access or data breaches.

Why Choose Lockwell Over a Traditional MSSP?

When it comes to cybersecurity, you need more than just a service provider—you need a partner. That’s where Lockwell comes in. We’re committed to being more than just another vendor; we’re here to be your trusted ally in the fight against cyber threats.

Here’s why Lockwell might be the better choice for your business:

  • You’re a small business looking for robust protection without the enterprise-level price tag.

  • You want a partner who handles every aspect of your cybersecurity for you—from setup and monitoring to ongoing protection and compliance

  • You prefer working with a partner who understands the unique challenges of small businesses and is dedicated to helping you succeed.

  • You value a service that doesn’t just protect your technology, but also provides comprehensive cybersecurity strategies, from NIST-compliant policy creation to public communications and executive reporting.

Where Lockwell Excels

Centralized, Expert Support

Support is at the core of what we do. With Lockwell, you have 24/7 access to a dedicated team of cybersecurity specialists who know our technology inside and out. Our fast, personalized support is designed to address the unique needs of small businesses, ensuring you get the help you need, exactly when you need it

Transparent Pricing and Flexibility

We believe in clear, straightforward pricing. Lockwell offers transparent and affordable pricing, with no hidden fees or unexpected costs. Our Full Protection Plan is available at $100 per user per month, with a one-time setup fee of $1,000. Plus, we operate on a month-to-month basis with no long-term commitments, giving you the flexibility to adjust your services as your business evolves.

Minimal Resource Demands

Lockwell’s managed services are designed to minimize resource demands, reducing the need for dedicated IT staff. Our streamlined processes and all-in-one platform make managing your cybersecurity straightforward and less labor-intensive, allowing you to focus on what matters most—growing your business.

Unified, Proprietary Technology Platform

Lockwell offers a proprietary, all-in-one platform developed in-house. This unified approach ensures seamless integration, cohesive functionality, and eliminates the risks associated with patchwork systems. Our technology is designed to provide comprehensive protection without the complexities of managing multiple tools from different vendors.

Seamless Integration and Ease of Use

Our platform integrates effortlessly with your existing workflows, including Google Workspace and Office 365. We handle the entire onboarding process with full guidance and support, making it easy for your team to get started and maintain your cybersecurity infrastructure without the need for additional technical resources.

The Future of Cybersecurity is Here

At Lockwell, we’re not just offering another MSSP service—we’re redefining what cybersecurity can be for small businesses. Our approach is designed to be accessible, effective, and above all, user-friendly. We’re here to help you navigate the complexities of cybersecurity with confidence and ease, so you can focus on what you do best: running your business.

Ready to experience the difference? Let’s work together to protect your business from today’s threats and tomorrow’s