Terms and Conditions

Terms and Conditions

Terms and Conditions

Last updated


May 1, 2023


Introduction


Welcome to Lockwell Inc. ("Company", "we", "our", "us")! As you have just clicked to our Terms and Conditions, please pause, grab a cup of coffee, and carefully read the following terms that govern your use of our services and software.

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you, the user, and Lockwell Inc., a Delaware corporation, located at 68 Jay St #201, Brooklyn, NY 11201, governing your access to and use of our services and software, which include our Password Vaults, Antivirus and Endpoint Protection, VPN Gateways, Dark Web Monitoring, Reporting, and Web Application Access (collectively, the "Services") available through our website at www.lockwell.co (the "Site") and our mobile and desktop applications (the "Apps") available on Windows, Mac, iOS, Android, Chrome, Firefox, and Safari platforms. By using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our Services.


User Accounts


To access and use our Services, you must create an account ("Account") by providing accurate and complete information. You must be at least 18 years old to create an Account. You are responsible for maintaining the confidentiality of your Account password and ensuring the security of your Account. You agree to notify us immediately of any unauthorized use of your Account. We reserve the right to suspend or terminate your Account at any time if we suspect any violation of these Terms.


Acceptable Use Policy


You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. You must not use our Services to engage in any activity that is illegal, harmful, or otherwise objectionable, including but not limited to:


Hacking, phishing, spamming, or any other fraudulent or malicious activity;

Infringing on the intellectual property rights of others;

Distributing or transmitting viruses, malware, or other harmful software;

Harassing, threatening, or defaming any person or entity;

Collecting or processing personal data without proper authorization.


We reserve the right to investigate and take appropriate action against any user who violates this Acceptable Use Policy, including terminating your access to the Services and reporting any suspected illegal activity to law enforcement authorities.


Intellectual Property Rights


All content and materials available on our Site, Apps, and Services, including but not limited to text, graphics, logos, and software, are the property of Lockwell Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content or materials without our prior written consent.


Privacy Policy


Please refer to our Privacy Policy at www.lockwell.co/privacy-policy for information on how we collect, use, and protect your personal data.


Payments and Subscription


You can view our pricing at www.lockwell.co/pricing. All payments for our Services are managed through Stripe, and you agree to their terms and conditions when you sign up for a subscription. Our Services are billed on a month-to-month basis, with no annual contracts or cancellation fees. Payment is due in advance for the upcoming month. Your subscription will automatically renew at the end of each billing cycle, unless you cancel it before the renewal date.


Termination


You may terminate your subscription at any time by accessing your Account settings or contacting our support team. We reserve the right to terminate or suspend your access to our Services at any time, with or without notice, if we believe you have violated these Terms or if we decide, in our sole discretion, to discontinue the Services.


No Refunds


All fees for our Services are non-refundable. If you terminate your subscription before the end of a billing cycle, you will not receive a refund or credit for any unused portion of the Services.


Modification of Terms


We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you via email or by posting a notice on our Site. Your continued use of our Services after any such modification constitutes your acceptance of the updated Terms.


Support and Maintenance


We provide support for our Services through our support team, which can be contacted via our Site. We strive to respond to support requests within a reasonable timeframe, but we make no guarantees regarding response times or service levels.


Third-Party Integrations


Our Services may include integrations with third-party products and services. We are not responsible for the functionality or availability of these third-party integrations, and your use of them is at your own risk. You acknowledge and agree that any issues or disputes arising from the use of third-party integrations are solely between you and the applicable third-party provider.


Limitation of Liability and Warranty


Our Services are provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be error-free, uninterrupted, or secure, or that any defects will be corrected.In no event shall Lockwell Inc., its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from your use of our Services or any related services, even if we have been advised of the possibility of such damages.


Indemnification


You agree to indemnify, defend, and hold harmless Lockwell Inc., its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services or any violation of these Terms.


Governing Law and Jurisdiction


These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of our Services shall be submitted to the exclusive jurisdiction of the state and federal courts located in New York County, New York.


Force Majeure


Lockwell Inc. shall not be liable for any failure or delay in the performance of its obligations under these Terms due to any cause beyond its reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, strikes, or failure of public utilities or communications networks.


Severability


If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the intent of the original provision.


Entire Agreement


These Terms, along with our Privacy Policy and any other legal notices published on our Site, constitute the entire agreement between you and Lockwell Inc. concerning your use of our Services and supersede any prior or contemporaneous agreements, communications, or understandings between you and us with respect to the subject matter hereof.

Waiver


No waiver of any provision of these Terms by Lockwell Inc. shall be deemed a further or continuing waiver of such provision or any other provision, and any failure by us to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.


Contact Information


If you have any questions or concerns about these Terms or our Services, please feel free to contact us at:


Lockwell Inc.

68 Jay St #201

Brooklyn, NY 11201

Email: support@lockwell.co


Assignment


You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms, in whole or in part, to any third party at our discretion.


Headings


The headings used in these Terms are for convenience only and shall not be used to limit or construe the content of any section.By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not access or use our Services.